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Read most frequent questions
Q. Do you design websites from scratch or only use templates?
We offer both. Squad Graphic creates fully custom Wix and Wix Studio websites and also provides professionally designed templates that clients can use as a starting point. You can choose whichever option fits your project best.
Q. Can you customize one of your templates for my brand?
Yes. We customize any of our templates to match your branding, content, layout needs, and functionality. This gives you a fast and affordable way to get a polished website that still feels unique.
Q. How long does it take to complete a website project?
Timeframes vary based on the type of project. Custom designs usually take more time, while template customization is often quicker. After learning about your needs, we provide a clear timeline before starting.
Q. Will I be able to update my website on my own?
Absolutely. All of our sites are built on Wix or Wix Studio which makes it easy for you to update text, images, and many features. We also offer guidance if you need help learning the platform.
Q. Do you offer ongoing support after the website is done?
Yes. We provide optional support and updates after launch. You can reach out anytime for changes, new features, or maintenance.
Q. Is support included in the website package?
Basic guidance is included during the delivery phase. Ongoing support is available as an add on so you only pay for the help you need.
Q. Can I request changes after the project is completed?
Yes. You can request updates at any time. We can make quick edits, add sections, redesign parts of your site, or expand the functionality based on your goals.
Q. Do you offer monthly support plans?
Yes. We can provide monthly, quarterly, or on demand support options depending on how often you expect to need help. Plans can include updates, monitoring, improvements, and priority response.
Q. How do I contact you if I need support?
You can reach out through email or your preferred communication channel. We respond quickly and make sure your request is handled efficiently.
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